Citizen Charter - Divisional Secretariat, Wanduramba
| No | Service provided | Related Division | The time it takes if all the requirements have been completed |
| 01 | Counter Signing | Establishment Division | 03 minutes |
| 02 | Business Name Registration | Establishment Division | 03 days |
| 03 | Issuing valuation certificates | Establishment Division | 20 minutes |
| 04 | Issuing of income certificates | Establishment Division | 15 minutes |
| 05 | Issuing permits for transporting animals | Establishment Division | 15 minutes |
| 06 | Renewal of Excise License / Issuing new license | Establishment Division | 30 minutes |
| 07 | Issuing a trees to oblige | Establishment Division | 01 week |
| 08 | Issuing timber transport permit | Establishment Division | 01 week |
| 09 | Issuance of gravel, sand, soil, clay license | Establishment Division | 03 days |
| 10 | Solutions for electricity objections | Establishment Division | 03 weeks |
| 11 | National Identity Card Application for One Day Service | People Registration Unit | 20 minutes |
| 12 | Sending a National Identity Card Application to the Registration Department (General Services) | People Registration Unit | 02 days |
| 13 | Providing recommendation for the financial assistance of the Presidential Fund | Social Development Division | 01 day |
| 14 | Issuing family background reports for foreign employment | Social Development Division | 07 days |
| 15 | Obtaining recommendations for comprehensive disaster | Social Development Division | සති 01 |
| 16 | Providing Public Assistance (Cancer / Tuberculosis / Leprosy / Thalasshia) | Social Development Division | සති 01 |
| 17 | Issuing an Adult ID | Social Development Division | 01 day |
| 18 | Over the Elderly Assistance Assistance (After receiving the right to the waiting list) | Social Development Division | 02 days |
| 19 | Payment of Disabled Allowance (if there is allocations) | Social Development Division | 03 days |
| 20 | Issue of pregnancy nutrition vouchers | Social Development Division | 02 days |
| 21 | Registration of voluntary organizations | Social Development Division | 02 weeks |
| 22 | Providing disability aid (after receiving the waiting list) | Social Development Division | Payments will be paid on the due date to pay nest month |
| 23 | Providing educational assistance (for single-parental children) | Social Development Division | 01 week |
| 24 | Providing self-employment assistance (under casual subsidy) | Social Development Division | 01 week |
| 25 | Providing self employment assistance for persons with disabilities | Social Development Division | විනාඩි 10 |
| 26 | Registration of Rural Elders Society | Social Development Division | 07 days |
| 27 | Nominating after allowance of land with a grant | Land Section | 01 week |
| 28 | Naming of after-owned land | Land Section | 03 days |
| 29 | Issuing permits for land enjoyment after approval | Land Section | 01 week |
| 30 | Referring relevant documents to the Southern Provincial Land Commissioner to issue Annual Permits for State Lands | Land Section | 03 days |
| 31 | Issuing railway warrants for pensioners | Pension Unit | 30 minutes |
| 32 | Issuing of vehical permit | Accounts Division | 30 minutes |
| 33 | Approval to release of compulsory savings | Samurdhi Division | 01 day |
